Terms Of Service

This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. IDEAMIND TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 having registered office at D'Desks Co-working Space & Virtual Office 205 2nd Floor, Hiline Building, Road No. 12, Banjara Hills, Hyderabad, Telangana 500034, provides content creation and marketing services through its website available at www.almochat.com (referred to as“Platform”). The Company requests the User (as defined below) to carefully go through these terms & conditions (“Terms of Usage” or“Agreement” or “TOS” or “Terms”), prior to accessing the Platform or availing Services (as defined below) via the Platform. If User continues to browse and use the Platform to avail Services, User irrevocably and unconditionally is agreeing to comply with, abide by and be bound by all these obligations as stipulated in this TOS, which together read with our privacy policy available at (“Privacy Policy”); and any other applicable policies referred to herein or made available on the Platform (collectively referred as “Terms and Conditions”). The Terms and Conditions shall govern the Company’s relationship with the User in relation to the usage of the Platform. These Terms and Conditions supersede all previous oral, written terms and conditions (if any) communicated to User and shall act as a binding agreement between Company and the User. IF YOU DO NOT AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PLATFORM OR ITS SERVICES.

I. Definitions

“Company”,” “we”, “Almo chat”, “us”, or “our” means IDEAMIND TECHNOLOGIES PRIVATE LIMITED and any other companies that are its subsidiaries and affiliates. “Service(s)” means services provided through the Platform, as described in further detail under clause 3 below. The Services provided through the Platform may change from time to time, at the sole discretion of the Company. “User” or “You” shall mean any person or entity who is a visitor on the Platform and/or shall avail Services on the Platform, or his/her representatives or affiliates who are registered on the Platform. “Customer” shall mean those Users who have sought to avail Services via the Platform.

II. Updation of Terms and Conditions

Your use of the Platform is subject to the Terms and Conditions, which may be updated, amended, modified or revised by us from time to time with/without notice to you. To ensure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. The updated Terms and Conditions shall be effective immediately and shall supersede these. We shall not be under an obligation to notify you of any changes to the Terms and Conditions. You shall be solely responsible for reviewing the Terms and Conditions from time to time for any modifications. If you continue to use the Website, Content and/or Services after the Updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accepted the Updated Terms and Conditions. Any reference to Terms of Usage, TOS, or Agreement made herein shall refer to the latest version of the Terms of Usage.

III. Service(s) provided to Users

We provide you with a platform that can create AI-Powered Chatbots as per your requirements and can answer queries by providing AI-Generated answers as per the details submitted by you related to the brand or products.

IV. Eligibility

By using Platform, you affirm that you are at least eighteen (18) years of age and are fully able, and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in the Terms and Conditions, and to abide by and comply with the terms stated therein. Registration of Users in the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, of 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, undischarged insolvent, or persons with unsound minds etc. are not eligible to use the Platform. By accessing the Website or by accessing any of the Services or Content on any other Authorised Device, it is deemed that the User has read and understood and accepted these Terms. If you will be using the Services on behalf of an organisation, you agree to these Terms on behalf of that organisation and you represent that you have the authority to do so.

V. Enterprise Account Registration (applicable to body corporate customers).

In order to avail the Services, you must first complete the registration process and create an account in the name of the respective Company (“Enterprise Account”). The terms and conditions associated with the Enterprise Account will be governed by a separate services agreement executed between the company and us. Pursuant to this, the designated Super Admin of the Enterprise Account shall create individual accounts for authorised members of the company (“Team Account”) with individual login credentials. If you are using a Team Account: You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Should you login to the Platform using such login credentials, it shall be deemed that your Team Account has been accessed by you or any third-party to whom you have granted access to the Team Account. You agree to notify us or the Company immediately if you suspect or become aware of any unauthorised use of your Team Account or any unauthorised access to the password for any Team Account.

VI. User Account Registration

Users who are at least eighteen (18) years of age may create an account if they wish to avail our Services. Any use of our Services by anyone under eighteen (18) years of age is expressly prohibited and by using our Services you represent and warrant that you are eighteen (18) years or older. In order to use the Platform, you have to create an account (“Account”), you shall provide true and accurate information while creating your Account. The Information collected while creating your Account will be governed by our Privacy Policy. You are responsible for maintaining the confidentiality of your login credentials and are fully responsible for all activities that occur under your Account. You can create an Account by using your email ID/phone number. Post entering your details (email ID/phone number) in the Platform, one-time verification shall be conducted by the Company. Please note that the phone number provided by you shall be used for WhatsApp integration purposes, by creating the Account you hereby agree to us contacting you over the WhatsApp interface. Post such verification the Account shall be created. If you are a Customer: If interested, you may register and create an account for yourself as a Customer by providing information being sought on the Website. Once an Account is created on the Platform, the Customer shall enter into a service agreement with the Company detailing the terms and conditions of the services, rights, liabilities, commercials and obligations associated thereto. You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Should you login to the Platform using such login credentials, it shall be deemed that your Account has been accessed by you or any third-party to whom you have granted access to the Account. You agree to notify us immediately if you suspect or become aware of any unauthorised use of your Account or any unauthorised access to the password for any Account. You further agree not to use the Account or log in with the username and password of another User of the Site if (a) you are not authorised to use both or (b) the use would violate the Terms of Usage.

VII. Platform Licence

Subject to your compliance with the TOS, Company grants you a limited, non-exclusive, non-transferable licence: (i) to view, download and print any content of Platform solely for your personal and commercial purposes; and (ii) to access, modify, edit and download any content, to which you are permitted access solely for your use. You have no right to sublicense the licence rights granted herein. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, licence, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and Services, except as expressly permitted in the TOS. No licences or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licences and rights expressly granted in the TOS. The Platform and the intellectual property rights vested therein is owned by the Company.

VIII. Fees

Applicable to Customers: You agree to Pay us any fees for the Services availed by you, in accordance with the pricing and payment plans presented to you by the Company on the platform and the website. Payment against fees can be made online through credit Card/internet banking etc. or any mode of payment which is made available to the User in the Platform. The Fees paid by you is non-refundable, except as provided in these Terms and Conditions.

IX. Cancellation Policy

Please refer to our Cancellation Policy. Our Cancellation Policy is hereby incorporated into these Terms of Service by this reference.


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